Tutubi was elated to receive email notification about the latest SuperFerry ticket sale where he intended to buy cheap tickets online for his stay-in helper (he gives annual paid vacation and free tickets as part of his helper's benefits besides annual salary increase and SSS).
The Super ferry promo email announces:
"Selling dates (buying period) : Jul 26 to 30, 2010
Sailing dates (travel period) : Aug 09 to Sep 30, 2010
Available online only! Book and Buy through www.SuperFerry.com.ph,
first come first serve basis.
FARES
Manila - Visayas / Visayas - Manila
(Bacolod, Iloilo, Cebu & Dumaguete)
Super/Mega : P588
Tourist : P688
Cabin : P788
State Room : P1,776
Manila - Mindanao / Mindanao - Manila
(Butuan, Cagayan, Cotabato, Davao, Gensan, Iligan, Ozamis, Surigao & Zamboanga)
Super/Mega : P888
Tourist : P988
Cabin : P1,088
State Room : P2,376
Get the lowest fares, purchase your tickets online!
https://www.superferry.com.ph/eticket/search.asp"
What's stupid about this email? Tutubi tried to book online for a round-trip Manila-Cebu ticket for Tutubi, Jr.'s babysitter who hails from Malabuyoc, Cebu but he can't book the ticket online for September travel for September is not yet present on the drop down menu trip selection.
Tutubi sent an email to SuperFerry's eticket email address:
"you advertise sale period from august 9 to sept 30 travel and yet i can't book tickets for september"
the reply that he got from Super Ferry customer service:
"Dear Valued Customer,
Regarding your concern, you can make transaction for September departure from our authorized outlet nationwide. With this, you may avail our Open Dated Promo. Selling period is until July 30, 2010 for September 1-30, 2010 sailing schedule.
Thank you and should you have other concerns, please feel free to email us at eTicket@SuperFerry.com.ph or you may call us at (+63 2) 528-7209 from Monday to Friday, 0900H-1930H Philippine Time GMT +8hrs. We would be most glad to assist you.
At your service,
???? ?. ?????
eTicket Facilitator
===========================================================
Visit our website at www.SuperFerry.com.ph
Journey to the Beautiful Islands, People and Culture of the Philippines!
TRIPID 'TO!
=========================================================== "
What's wrong? the promo stated it's available online and yet you can't book a trip and instead SuperFerry customer care directs you to one of their authorized outlets.
So much for online booking! :(
ugh..that's false advertising and these people are duping the public :(
ReplyDeleteThere are a lot of promo airfares for domestic flights - also at the same price range :)
ReplyDeletebw, i think not duping the public but run by stupid people or poor coordination on the promo team and the website management
ReplyDeleteNina, same price but it's difficult for my helper. taxi to/from airport plus terminals fees. she has the time and also lots of baggage so she can't afford excess baggage charges
Thank God for budget airlines! I've been booking our household helpers vacation plane tickets online, and they're very thankful. I normally allow one week vacation leave, and they say that it takes approx 2 days via barko to reach their province, which means out of their 7 days leave, 4 days is spent inside the barko! Traveling via plane is much more convenient for them. The limitation of course is the baggage allowance and taxes, which so far they've accepted and learned to live with.
ReplyDeletedo you have any promo for sailing on the second week of october?
ReplyDeletemag ask lang ako if mayron pa po ba kayong promo c michel to ito po ang number ko 09486512297 para malaman ko sagot nio kc owe ako ng surigao del norte.
ReplyDeletehi po magkano po ung pmsahe manila to bkolod?stella mae lozano po e2
ReplyDeletetx nyo nlng po ako d2 na nomber if mgkano kc aais ko xa dcmber 15
hi po tanung lang po kung may promo kau papuntang butuan?
ReplyDeletepkitext nalang po sa amin ang sagot nyo ito po number 09286877193 irene po ito.
hi po tanung ko lang po kung may promo kau papuntang cagayan? sa march.. pkitext nlang po ako, 09264465601
ReplyDeletehi good evening po.ask ko lang po kung merun po kayong promo papuntang zamboanga tong nov 21 pki txt po ako s @# n ito 09153280816 OR 09238080621 tnx po asahan ko ang reply nyo....
ReplyDeletehi poh tanong lang poh my promo ba kau ngaung kataposan?
ReplyDeleteito contact ko.09067206646
ReplyDeleteis there a pro this comming december from cebu to manila???and where can we buy tickets???in carcar cebu????
ReplyDeletetanong lang po... may promo ba kayo ngayong december 2011....
ReplyDeletemaraming promo kaso lng hnd na xa matatawag na promo kc marami pang charges. eh di ganun parin un. regular price...pakulo lng pala un para maing ganyo lng ung costumer sa lowest promo na un...dapat pag promo etotal nyo na lhat. hnd ung maraming charges pa babayaran.299 nga ang promo sa pamasahe pero pag computin mo ganun parin un regular price ang aabutin...
ReplyDeletemay promo po ba kayo nagyong MAY 18,2012 from manila to dumaguete at magkano ang pamasahe?
ReplyDeleteW K!...
ReplyDeletemay promo po ba kau nagung june 22-25, manila to cebu, magkano po? at anong oras?
ReplyDelete